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They shipped my item by way of Amazon Logistic and was delivered according to their tracking system. Never arrived and after learning on Amazon own website a "delivered" item may still not really be delivered until up to 36 hours after tracking says it WAS delivered....
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#810357
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In October 2015, I purchased an item that was later found to be falsely advertised and received a electric burner instead. I immediately contacted the company who chose not to honor their mistake and referred me directly back to Best Buy. This is when the games...
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1.0
Holden, Louisiana
I didn't like
  • Arrogant customer serviceand did not receive what i ordered
#760870
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I ordered a Stereo Receiver and it never came. They stated that it was shipped but all I received was a box full of catalogues. Unable to get any response or help from the seller. I will never order anything from them again and warn all those considering it to beware...
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1.0
#749681
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I ordered an electric fireplace in Sept but did not get he set up until recently. the description quoted that a 50 tv could sit on the mantle and that was not true. They reported that it is beyond the refund and return timeframe. I want to return it but they said it...
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#735759
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Ordered a piece of furniture from this company. I was looking forward to the arrival of this product. However, when it arrived a week later, not only was their one item damaged but also another item as well. These items were literally broken in half and could not...
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#735346
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123Stores - Broken Item, no refund or replacement. Sent to manufacturer for resolution.
123Stores - Broken Item, no refund or replacement. Sent to manufacturer for resolution.
Bought 2 Pegasus Medicine Cabinets for a bathroom remodel. When the units were opened, one had 2 broken mirror side panels. 6 days after professional installation (by contractor), the mirrored door of one unit simply broke off at the hinged side. Contacted Stores123...
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1.0
I didn't like
  • Poor product quality and poor customer service
  • Customer service and product quality
#720707
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I contacted the seller to return after a week, but they refused to do a return and or a refund. The microwave was missing letters on the front and it said the item was new. When we used it once it was very loud. The second time we used it went off mid time and made us...
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1.0
I liked
  • Quick response to emails
I didn't like
  • Damage product and poor refund policy
#671674
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I purchased a pair of studio monitors from stores123 off Amazon for $150. The ONLY reason I purchased these off Amazon was because they were cheaper than on the brand's website. So even though the brand had free shipping, I purchased them via stores123 on Amazon. Now...
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2.0
#665105
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I purchased a console pet seat for my little dog through Amazon from the third party vendor Stores123. It was so big it wouldn't fit into my car's console area so I put it directly back into the box and returned it. When they received it they informed me that it had...
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Anonymous
Angela

Okay, so this just happened to me too. I ordered a kayak rack and apparently put it in my cart twice. They, of course, shipped two. I was authorized to send the extra back and...

Anonymous
Anonymous

I just purchased a shower curtain from them through Amazon, and it did not arrive. Although USPS notes it as delivered, it is definitely not here. So far, Stores 123 has been ...

I didn't like
  • That they defrauded me
#601547
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